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Samsung_QSQLrqw
Astronaut

Advanced Messaging

Is there a known issues with this setting? I had to turn mine off recently because with it on I was not able to receive messages from some people. I have a Galaxy S9 plus. I was having text issues with Note 8, Note 9, and an LG phone.

5 REPLIES 5
Samsung Moderator
Samsung Moderator

Re: Advanced Messaging

We don't currently have any known issues with the advanced messaging settings.

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Dweathers
Asteroid

Re: Advanced Messaging

Since Pie 9 update, I have no read or delivered receipts, no text dots as ppl are typing a reply back to me and the blue dot that's beside a contact name when they are active on phone. Need these features back, PRONTO! 

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userLBLFVsipyE
Constellation

Re: Advanced Messaging

I have a s9+. I'm having issues with advanced messaging as well.  I also can't send any pictures in my messaging app. I talked with a tech from Samsung last week and he had a phone like mine in his hand and tried to use this feature and couldn't.  He then told me he would be talking to his supervisor about a new update that would allow us to use these features again.  Hopefully that will be soon. 

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Samsung Moderator
Samsung Moderator

Re: Advanced Messaging

Have you reached out to your carrier regarding this yet?

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userLBLFVsipyE
Constellation

Re: Advanced Messaging

I had a Samsung tech check it last week and he said it was definitely not working.  

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