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userGH4dpFFtdr
Constellation

Alarm Not Working on Clock App

I have a Samsung Galaxy S9, and my alarms on my Clock app have stopped working. This is ALSO happening to several friends and family, who all have an S8 or newer. Phones all have the latest app updates and OS updates installed.

 

Alarms on the Clock app just do not go off. They do not even have a "missed alarm" notification. They never go off at all. No one has any conflicting clock apps or alarm apps that would suppress these alarms from going off.

3 REPLIES 3
Samsung Care Ambassador

Re: Alarm Not Working on Clock App

Do you happen to have your phone configured to restart every night? That will prevent the alarm from going off since you need to unlock your phone after the restart before it will start normal operation. 

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userGH4dpFFtdr
Constellation

Re: Alarm Not Working on Clock App

I do not--I didn't even know that was a feature lol.

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Samsung Moderator
Samsung Moderator

Re: Alarm Not Working on Clock App

Have you tried force stopping, and clearing the cache and data for your clock app?

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