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Nikko
Constellation

Always on Display not working

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Good afternoon everyone. I recently updated my Galaxy S9+ and now I can't get the Always on Display to work. I made sure it's active on the dropdown menu and ensured that clock is checked for always on display and it still doesn't work. I am out of ideas. Anyone?

1 SOLUTION

Accepted Solutions
Samsung Care Ambassador

Re: Always on Display not working

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@Nikko go to Settings>Apps>select top right three dots>show system apps>select Always On Display>select Storage>select clear data

You will have to reconfigure your Always On Display options. 

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7 REPLIES 7
Samsung Care Ambassador

Re: Always on Display not working

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@Nikko go to Settings>Apps>select top right three dots>show system apps>select Always On Display>select Storage>select clear data

You will have to reconfigure your Always On Display options. 

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userqpELhlw15u
Constellation

Re: Always on Display not working

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That didn't work for me . 

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Nikko
Constellation

Re: Always on Display not working

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That worked! Thank you

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Samsung Care Ambassador

Re: Always on Display not working

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@Nikko my pleasure! 🙂

 

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userJlKCVPdPD5
Constellation

Re: Always on Display not working

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It worked for me too, on S9 Plus. Thank you!!

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useru1bkMTEtkl
Asteroid

Re: Always on Display not working

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Make sure your phone is not on power saving mode.

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userdFworpZTpX
Constellation

Try to reset it back to factory settings

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Try to reset it back to factory settings

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