Apps were added without my permission?

[760Manny]

Recently I noticed some changes. Apps were added with out my permission. Like MCM Client, Mobile Installer, Carrier Hub and Work Profile, just to name a few... I also need to know why I can not turn off SharedDeviceKeyguard in the background? I also think my phone was linked to Micosoft screen share without my permission as well... have I been hacked?

[LongHiker]

@760Manny Carrier Hub is a Sprint app. I would reach out to Sprint. 

[760Manny]

Thanks Ill try that. Do you anything about app notifications in Setting? When I review certain apps, at the very bottom it shows " 1 category deleted " ( just an example useing 1 because some apps have multiple categories deleted) I need help understanding please.

[5u5i3i89n]

Same here. I never went through my phone, thanks to the pandemic I finally have the time to see my phone and I know damm well I didn't add nothing.

[760Manny]

Wow I just seen these reviews about Carrier Hub... kind of alarming

[SaltyDog]

are you a Sprint customer?

[760Manny]

No tmo..
17 years:grimacing_face:

[SaltyDog]

oh yes, I have been battling with Sprint and Asurion for over 5 weeks now...

[760Manny]

I ended up performing a factory reset on 1/22 because I wanted to see how these apps would run.

[SaltyDog]

I did as well... did it work for you?