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Constellation

Battery expanded popped off back

So I got this phone September of 2018, and it was fine until recently the screen started flashing and finally the battery blew up. Not literally but it expanded with enough force to pop the back off, has this happened to anyone? Is it just time to get rid of it or should it have lasted longer?

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Cosmic Ray

Re: Battery expanded popped off back

An expanded battery is a bad sign. Get it replaced (battery or phone itself - your choice) as soon as you can.
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Samsung Moderator
Samsung Moderator

Re: Battery expanded popped off back

@usergH1oG6vIVC Thank you for reaching out. Please send a private message with the full model code and IMEI number of the phone along with an image of the phone showing the expansion so I may look into this further. http://bit.ly/2XERsky



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