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userSkOAKT0Z7c
Constellation

Battery optimize

It saying fair but I cant fix it so I'm lost

7 REPLIES 7
Samsung Moderator
Samsung Moderator

Re: Battery optimize

Hey there,

 

May I ask you to provide a bit more detail on the symptoms you are experiencing? Are you trying to optimize your battery?

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userSkOAKT0Z7c
Constellation

Re: Battery optimize

Phone charging really really slow but it said fair for battery optimized whatever that means

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Samsung Moderator
Samsung Moderator

Re: Battery optimize

Are you using the original Samsung charger and charging block that came with your device? Do you have fast-charging enabled in your settings?

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userVaQGPsnNm1
Astronaut

Re: Battery optimize

It doesn't mean anything really. It is just settings like wifi on and bluetooth

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Samsung_ri8uJDL
Astronaut

Re: Battery optimize

My S9+ has been draining rapidly and I can't figure out the optimize thing either!

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Samsung Moderator
Samsung Moderator

Re: Battery optimize

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Samsung Care Ambassador

Re: Battery optimize

Hey, 

@userSkOAKT0Z7c

Tap the recently used appa button and close all apps.

Open Device Care and if it's not showing 100% Execellent tap the Optomize Now Button highlighted in bright blue.

If it's showing 60% Fair and the Optomize Now Button is not highlighted in bright blue there may be an issue with device care.

If so open Settings/Apps/device care and tap on storage. Clear the cache. If that does not work follow the same path and clear the data. 

CLF 

 

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