03-27-2018 05:01 AM
I've updated the Reminder app today (ver 1.4.01.4), and now Bixby won't set reminders.
It seems that the voice input is recognized, something like "Hi Bixby, remind me to buy fruit tomorrow at 14:00pm", but there's no voice feedback and when I open the Reminder app I can see that a new blank reminder was created.
I've tried to restart my phone, disable and re-enable both Bixby and the Reminder app but unfortunately nothing worked
Has anyone experienced that behavior?
Anything I can do to fix it?
Solved! Go to Solution.
05-08-2018 01:00 AM
I found a solution!
Thanks to forum member @Heisenberg who managed to find this solution on the other thread.
Open Settings>>Apps
Scroll down to Reminder and tap it
Tap the 3 dots on the top right corner and Uninstall Updates.
You might need to reconfigure the app like you do on a new phone, before using it.
don't forget to backup all of your reminders before uninstalling!
03-29-2018 09:41 AM
Hey, @Udi9, thanks so much for taking the time to reach out to us about this. I'd like to look into replicating this, can you provide me with some detail about your Bixby Voice and Home versions?
You can find this information in Bixby Home > Settings > About Bixby. Thanks!
03-29-2018 10:32 AM
03-30-2018 09:51 AM
04-02-2018 09:53 AM
Huh, this seems to work fine for me on our test devices, @Udi9. Can you provide me with some information about your device?
* Model Number
* Baseband Version
* Carrier
You can find this information in Settings > About Phone. Thanks!
04-03-2018 02:21 AM
04-30-2018 06:14 AM
I got the same problem too. Have cleared the cache, have restarted but Bixby will not create a reminder with alerts. I tried for weeks to word my instructions carefully but no dice.
I have to manually type in the conditions and titles myself, which defeata the entire purpose of Bixby. I have sent two reports to Samsung but I think it will 5 years before Bixby will be as useful as Google Assistant, so in the mean time I too am sticking to that.
04-30-2018 07:24 AM
05-01-2018 04:17 PM
I would also like.to add myself to this list of users having issues with Bixby not setting up reminders. I have tried clearing cache, I have reset phone, and nothing works it worked before last update.
05-02-2018 04:52 AM
I'm facing the same issue as well