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03-27-2018 05:01 AM in
Galaxy S9I've updated the Reminder app today (ver 1.4.01.4), and now Bixby won't set reminders.
It seems that the voice input is recognized, something like "Hi Bixby, remind me to buy fruit tomorrow at 14:00pm", but there's no voice feedback and when I open the Reminder app I can see that a new blank reminder was created.
I've tried to restart my phone, disable and re-enable both Bixby and the Reminder app but unfortunately nothing worked :(
Has anyone experienced that behavior?
Anything I can do to fix it?
Solved! Go to Solution.
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03-29-2018 09:41 AM in
Galaxy S9Hey, @Udi9, thanks so much for taking the time to reach out to us about this. I'd like to look into replicating this, can you provide me with some detail about your Bixby Voice and Home versions?
You can find this information in Bixby Home > Settings > About Bixby. Thanks!
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
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03-29-2018 10:32 AM in
Galaxy S9- Mark as New
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03-30-2018 09:51 AM in
Galaxy S9There was a Bixby Home update today, so here is the new version number:
Home : Version 2.1.09.7
(Voice : Version 1.0.19.10)
Reminders still don't work, unfortunately :(
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04-02-2018 09:53 AM in
Galaxy S9Huh, this seems to work fine for me on our test devices, @Udi9. Can you provide me with some information about your device?
* Model Number
* Baseband Version
* Carrier
You can find this information in Settings > About Phone. Thanks!
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
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04-03-2018 02:21 AM in
Galaxy S9I gave up.
I'll just use Google Assistant instead...maybe the next Reminder app update will solve the problem.
BTW,
If you know how to revert to the previous version of the Reminder app I'd love to hear. Thanks!
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04-30-2018 06:14 AM in
Galaxy S9I got the same problem too. Have cleared the cache, have restarted but Bixby will not create a reminder with alerts. I tried for weeks to word my instructions carefully but no dice.
I have to manually type in the conditions and titles myself, which defeata the entire purpose of Bixby. I have sent two reports to Samsung but I think it will 5 years before Bixby will be as useful as Google Assistant, so in the mean time I too am sticking to that.
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04-30-2018 07:24 AM in
Galaxy S9Bixby Home: 2.1.09.7
Bixby Voice: 1.0.21.10
Reminder: 1.4.02.1
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05-01-2018 04:17 PM in
Galaxy S9I would also like.to add myself to this list of users having issues with Bixby not setting up reminders. I have tried clearing cache, I have reset phone, and nothing works it worked before last update.
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05-02-2018 04:52 AM in
Galaxy S9I'm facing the same issue as well

