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Samsung_maPLwtK
Astronaut

Bixby

I am trying to set it up and I keep getting error message it cannot find my Samsung account. How can I fix this?

3 REPLIES 3
userO2gwS6XrNS
Constellation

Why!!!?

Why!!!?

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Samsung_l7ROUST
Astronaut

Your trying to setup Bixby? Or Samsung Account??

Your trying to setup Bixby? Or Samsung Account??

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Highlighted
Sun

Re: Bixby

Hey, 

After you verify that your Samsung account is installed and syncing is working check a few Samsung apps like Samsung Pass ect that need access to your Samsung account. 

If they're all working I would open system settings/apps /show system apps and clear the cache and data for every Bixby app or service you can find. Restart the phone and try the setup process again.

CLF 

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