I received a call and ended the call. I went to use my phone again and the screen was black. No power, no light, nothing. I tried all the options listed to get phone back working. Nothing worked. I am not sure why this happened. I just used the phone. Battery charged and I was not having any issues. Has anyone else experience this or have a solution.
Hope you are doing well, my friend!
Sorry to hear about this blank/black screen:
Have you tried any troublesghooting here?
If one of these steps above help, let us know here and select this post as the solution.
Didn't work? You may need to find a service senter or talk with Samsung support:
Inside the US? --> https://www.samsung.com/us/support/contact/
Outside the US? --> https://www.samsung.com/us/common/visitlocationsite.html
Hey there! If after those troubleshooting steps your device is still experiencing those symptoms I recommend having the device evaluated by a Samsung authorized technician. You may take your device to your local UBreakIFix and they can usually have your device back to you within a day.