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Astronaut

Bluetooth always disconnecting and reconnecting

My bluetooth, after working well for 2 years, now disconnects and reconnects constantly. It happens with any device I connect to my S9. I've tried resetting settings, clearing app caches and data, stopping the phones battery saving function from touching bluetooth or any media apps, and a factory reset. I'm out of ideas. Help.
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Samsung Moderator
Samsung Moderator

Re: Bluetooth always disconnecting and reconnecting

Just to clarify did you reset the network settings on your device?

 

Also, when you factory reset your device, did you restore from a back up?

 

Do you experience these symptoms if you test your device in safe mode? If your phone is misbehaving, it's possible that a third-party app is causing the issue. To figure out what app is acting funny, you can use the Safe Mode feature. In Safe Mode, your phone won't run any third-party apps. This allows you to easily identity and remove the app that may be causing the problem. Give this link a try: https://www.samsung.com/us/support/answer/ANS00062983/


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