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userbzccS8noEW
Constellation

Bluetooth scan not working S9

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I've tried scanning for bluetooth with my Galaxy S9 with 2 headphones and neither one showed up during the scan. 

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userzf7A4ciHf1
Constellation

Re: Bluetooth scan not working S9

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This is how it worked for me for S9. When you're on the bluetooth settings (where you scan for your device), make sure that the device you're trying to connect to is in pairing mode. Once the device is in pairing mode, do the scan and your S9 should find your bluetooth device. 

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38 REPLIES 38
userIp7Af1iBqF
Astronaut

Re: Bluetooth scan not working S9

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I have the same problem. I wanted to connect my wireless speakers. No sucess.

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userEbdxYmB1bL
Constellation

Re: Bluetooth scan not working S9

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I am also having this problem. The phone will not find/connect to any bluetooth devices I try.

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userSXVLQ9Qyup
Astronaut

Re: Bluetooth scan not working S9

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Bluetooth not working, Samsung S9 + , 1 day old.

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usernlCkIxkBND
Constellation

Re: Bluetooth scan not working S9

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Mine doesn't either. 

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userJWLv7pfVmi
Constellation

Re: Bluetooth scan not working S9

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same problem. no alexa no other phones no speaker. nothing

 

 

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userJWLv7pfVmi
Constellation

Re: Bluetooth scan not working S9

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thats me with the problem
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Samsung Moderator
Samsung Moderator

Re: Bluetooth scan not working S9

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@userJWLv7pfVmi could you please provide me with the troubleshooting steps you have tried as I don't want you to have to repeat them?

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userzf7A4ciHf1
Constellation

Re: Bluetooth scan not working S9

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This is how it worked for me for S9. When you're on the bluetooth settings (where you scan for your device), make sure that the device you're trying to connect to is in pairing mode. Once the device is in pairing mode, do the scan and your S9 should find your bluetooth device. 

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userbzccS8noEW
Constellation

Re: Bluetooth scan not working S9

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How do you make sure it's "pairing mode"? I have my bluetooth device on...I can't do anything besides that until its connected.

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