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Brandydawn
Asteroid

Broken

I sent my galaxy s9 phone to samsung to b fixed and it came back with the back brokensndit hasn't worked properly since. I've tried to get it fixed but they want me to pay 150 . I will not pay to have this phone fixed bc they broke it and refuse to fix it. Any help would greatly appreciated. 

2 REPLIES 2
Samsung Moderator
Samsung Moderator

Re: Broken

I would be happy to assist you further. Can you please provide me with your ticket number and pictures of the symptoms you are experiencing in a private message: http://bit.ly/2JH2rq2


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Brandydawn
Asteroid

Re: Broken

i already sent this info a week ago?????

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