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userqEG3pSC45Z
Constellation

Camera issue since fix june2019 when used in Microsoft PowerApps

The app is designed using Microsoft PowerApps and its purpose is to scan a barcode on a product and make a photo of the product. In both instances the rear camera is used. 

 

It used to run fine., but since the june update the app cannot use the camera a barcodescanner. 

 

Powerapps: "sorry, there is a problem with the Android camera. Try restarting your telephone"

 

I restarted the telephone

I reset the camera to its default factorysettings

 

Any tips?

Kind regards, Andy

 

 

2 REPLIES 2
Samsung Moderator
Samsung Moderator

Re: Camera issue since fix june2019 when used in Microsoft PowerApps

You will need to speak with the app developer for troubleshooting a 3rd party app. This can be found by pulling the app up in the Play Store.

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userqEG3pSC45Z
Constellation

Re: Camera issue since fix june2019 when used in Microsoft PowerApps

Hi Samsung, I use Standard Microsoft  Powerapps technology. Since the latest fix  june, something changed  with the camera. It used to work, it still Works on a Samsung S5 and an Iphone5.  But bot on the 9+ not anymore. Another S9plus also has this issue.  

 

Any  idea what was changed? ,( and if possible please change it back ;-) )

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