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usersPRkVmXqxy
Constellation

Can't disable the Bixby button after the Android Pie update

I can't disable the Bixby button after the Android Pie update. It's extremely intrusive and annoying every time bixby opens up and interrupts your experience. Is there a fix? Is there anything that I can do to remove this?

 

This is the only thing that would make me consider switching from Android back to iPhone, if there's no fix. I hate Bixby. Please help!

 

17 REPLIES 17
Samsung Moderator
Samsung Moderator

Re: Can't disable the Bixby button after the Android Pie update

I completely understand your frustration. You have the option to change it from pressing the Bixby button once to active to having to press it twice to activate Bixby.

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Martok
Asteroid

Re: Can't disable the Bixby button after the Android Pie update

SamsungAdam,

It would be nice if you explained how to do that. 99% of people hate Bixby.

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Samsung Moderator
Samsung Moderator

Re: Can't disable the Bixby button after the Android Pie update

Give these steps a try: Go to the Bixby app by pressing the button> tap on the 3 dots in the top right corner> Go to settings> scroll to the Bixby key> and tap on the choice for twice

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userZHUA3lBBsd
Constellation

Re: Can't disable the Bixby button after the Android Pie update

It would be nice if the button wasn't right next to the volume button. I can't even try to turn down my volume with out bixby starting up and interupiting what everI was doing cause I click fast. Or let us disable the button again please. Seriously the two click addition isnt even that helpful. I like bixby I just find the button placement annoying. Bixby home is nice but im trying to turn down my music not stop the music flow or get in the way of my games. I liked it back on 8 when i could straight up disable the button.

 

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Samsung Moderator
Samsung Moderator

Re: Can't disable the Bixby button after the Android Pie update

Thank you so much for reaching out to us to address your concerns. We would suggest changing the way bixby opens to needing to be pressed twice to avoid accidental touches while navigating your volume up or down features.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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userSkGYoasFId
Astronaut

Re: Can't disable the Bixby button after the Android Pie update

I completely agree.  Trying to force users to use certain proprietary features is very Apple of you.  Giving users the option to configure their devices tailored to their needs is what makes android so much better than Apple.  The bixby feature key is too easily pressed accidentally.  Even giving users the option to require the key to be pressed twice is still not enough.  If the users is not going to use the feature, why not give them the option to disable it?  If you really wanted to go above and beyond, you should allow users to remap the key to be used for various other functions, such as the camera or perhaps custom profiles.  For example, a "work" profile or "home" or even "driving" profiles.  In wich users could customize the profile to contain certain preset options like having the volume off and brightness at a certain level when using the "work" profile.  Or certain features turned on or off for "driving" and many other things.  Either way, the option to disable the physical key should be returned.  Every single samsung/android user I know, dislikes this feature.

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userSNcJKeIRHJ
Constellation

Re: Can't disable the Bixby button after the Android Pie update

And what if button is somehow stuck? This last update has my phone allowing Bixby a service I've never used in 2 yrs of having my Note8 randomly popping up and recording everything I say. Its draining by battery 3-4 times a day. And although I won't go to Apple I'm very close to leaving Samsung over this. I need to be able to stop it from recording and typing every word that is said around it. I've force stop it and it restarts. I've tried blocking and not allowing permissions however nothing works. Every 4-5 hours my phone is dead from just sitting on table typing all my convo it is intrusive 

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user7So94esLrb
Constellation

Re: Can't disable the Bixby button after the Android Pie update

Did you find any solution to this problem?  I have an S8 and I'm experiencing the same issue.




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userBlYp8D9HWZ
Astronaut

Re: Can't disable the Bixby button after the Android Pie update

Have to say the replies you at Samsung are giving are .... useless to be polite, thankfully I’ve managed to get shot of my s9 (had every galaxy s from s3) and get an iPhone for the first time which btw is so superior!,  wouldn’t go back to galaxy, unfortunately though my mum is now stuck with that awful piece of technology and I have to hear her cussing out that bixby” on a day to day basis now... the 2 click option isn’t helpful in the slightest as you can still swipe and it comes up, allow them do disable it. Awful.

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