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userFmCt7beTMU
Astronaut

Can't transfer files to SD card on S9

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I found this post:

"

Re: Moving files and making SD default storage

go to samsung folder - my files

you will see recent files, then categories, then "phone"

Beneath phone is "internal storage" and "SD card"

Select internal storage and scroll down to the folder called pctures or photos or whatever it might be called.... you might also have a DCIM folder - there could be pictures in there too

long press it - a tick box appears next to it and three dots in the top right corner

Press the three dots and you have an option to "move"

 

This is not working.

When I do as is suggested, I don't have the ellipsis in the upper right corner. The option to move or copy is on the bottom of the page. If I click move or copy, it says "copy here". That just makes a copy of everything in my internal storage giving me 2 of everything. I do not have an option to transfer to the sd card.

My phone has a 64g card in it that is empty. I can access the card but cannot transfer anything to it. Help please.

 

 

1 SOLUTION

Accepted Solutions
Samsung Care Ambassador

Re: Can't transfer files to SD card on S9

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@userFmCt7beTMU 

 

Once you get the copy here option click the folder at the top and select your sd card picture order is 2 - 3 - 1Screenshot_20191006-205706_My Files.jpg

 

Screenshot_20191006-205408_My Files.jpg

 

Screenshot_20191006-205630_My Files.jpg

 


Gary-B82-Ambassador-Signature2Note 10+ Verizon Wireless

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2 REPLIES 2
Samsung Care Ambassador

Re: Can't transfer files to SD card on S9

JUMP TO SOLUTION

@userFmCt7beTMU 

 

Once you get the copy here option click the folder at the top and select your sd card picture order is 2 - 3 - 1Screenshot_20191006-205706_My Files.jpg

 

Screenshot_20191006-205408_My Files.jpg

 

Screenshot_20191006-205630_My Files.jpg

 


Gary-B82-Ambassador-Signature2Note 10+ Verizon Wireless

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LarryFL
Constellation

Re: Can't transfer files to SD card on S9

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Thank you! I was having the same issue as so many other people. I spent a half hour searching for this answer. Why do they make it so difficult?

Much appreciated!

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