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Astronaut

Cannot find downloaded files Galaxy s9

I used to be able to download images to my Download folder on my phone. Mow it tries to download them directly to my SD card. I can't change the directory. I can't find the files on my SD card. This change happens after my latest Samsung update. Please advise.

1 REPLY 1
Product Expert

Re: Cannot find downloaded files Galaxy s9

Hello @Samsung_AR3HfGr 

You will need to move them from your internal storage to the sd card

 

  • Open the My Files app.
  •  Find the files you want to move to the microSD card.
  •  Long press a single file to bring up the radio buttons on the left hand side. ...
  •  Select the 3 dot menu button and tap Move.
  •  Select the SD Card option.

To view the files in the Sd card :

 

From the home screen, choose Apps or swipe up to access your apps > Open My files > Select SD Card

 

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