cancel
Showing results for 
Search instead for 
Did you mean: 
userbcLP7Bksn1
Astronaut

Cant update my galaxy s9+

Hello can someone help me?

I have galaxy s9+ Verizon

And im still on android 8.0.0

It tells me that my device is up to date

I tried hard reset but nothing

 

1 REPLY 1
Samsung Moderator
Samsung Moderator

Re: Cant update my galaxy s9+

Thanks for your inquiry. Once available, updates are released to Carriers and thereafter, it is at the Carrier's discretion to release the update to customers. Since updates are released by Carriers in waves, we’re unable to determine when your device will receive an update. We appreciate your loyalty.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Reply
Loading...