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Asteroid

Connected without internet

Can someone Fix this connected without internet on Galaxy s9

9 REPLIES 9
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Samsung Moderator
Samsung Moderator

Re: Connected without internet

Hi there, can you elaborate on the symptom you are experiencing? Are you receiving an error message? Does this symptom also occur when the device is in safe mode?

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Asteroid

Re: Connected without internet

I'm not using safe mode i just can't connect to wifi i don't know why, after i connect to wifi it always say connected without internet

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Samsung Moderator
Samsung Moderator

Re: Connected without internet

Are you experiencing this with just your home wifi or does this also occur when connecting to other wifi networks?

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Samsung Moderator
Samsung Moderator

Re: Connected without internet

Try resetting your router. Do other devices connect successfully?

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Astronaut

Re: Connected without internet

Doesn't connected without WiFi an internet problem, from the actual router, not the phone. I thought it meant no signal was going through.

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Asteroid

Re: Connected without internet

Ya other phones are connected except this s9

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Samsung Moderator
Samsung Moderator

Re: Connected without internet

What is the model number, IMEI and your carrier for the device?

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Astronaut

Re: Connected without internet

I'm having the same problem.    I have multiple other devices on this wifi network.   I have rebooted the phone several times.   S10e fully updated.    It will connect to other networks (starbucks, etc).

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Astronaut

Re: Connected without internet

Same issue with my Samsung S9.  Occurs intermittently with multiple wifi networks. 

 

After the last update, I've been having this issue, in addition to receiving connection errors when going into apps whether I'm connected to mobile network or wifi - not sure if it correlates.

 

 

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