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Constellation

Current flowing through my hands and fingers.

Within this week I've been experiencing an intense current-like feeling...in boths my hands and fingers, while holding my  samsung 9s . The pain still persists after putting it down .  Experiencing difficulty with finger coordination...ie. moving slower doing tasks..ie. tie shoes...grabbing/ opening items.

Please advise...

 

3 REPLIES 3
Samsung Care Ambassador

Re: Current flowing through my hands and fingers.

Hey Samsung member,

in this case I would power down your phone and discontinue use and have it looked at. If you don't have a Samsung repair center near your location, you can check if there is a uBreakiFix repair shop near you. If not, you might need to send your device to Samsung for a diagnostic. test. let me know if you need any assistance in getting your device shipped


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Samsung Moderator
Samsung Moderator

Re: Current flowing through my hands and fingers.

Thank you for reaching out. I would be happy to assist you further. Can I please have your full model number and IMEI in a private message: http://bit.ly/2JH2rq2


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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Samsung Moderator
Samsung Moderator

Re: Current flowing through my hands and fingers.

Hey, just wanted to follow up. Are you still needing further assistance?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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