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userK2XtV9qyPj
Constellation

Didnt receive android 9 update (s9+)

Hello, i did not receive android 9 / one ui update on my s9+ while all my friends have gotten it.what should i do to get it ?(sry for bad english).Thanks.

7 REPLIES 7
userYukpUYSTkB
Constellation

Re: Didnt receive android 9 update (s9+)

My opinion: do some reading about the update first before installing it. You may or may not like what you get. 

 

It makes me wanna smash my phone to pieces.... You were warned. 

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userK2XtV9qyPj
Constellation

Re: Didnt receive android 9 update (s9+)

Its not about the update being good or bad im just worried is my device faulty? Or this is just usual samsung stuff

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Samsung Moderator
Samsung Moderator

Re: Didnt receive android 9 update (s9+)

Can I please have your full model number?

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userK2XtV9qyPj
Constellation

Re: Didnt receive android 9 update (s9+)

SM-G965F/DS

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Samsung Moderator
Samsung Moderator

Re: Didnt receive android 9 update (s9+)

Thank you for this information! This forum is for support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: http://www.samsung.com/visitcountry  

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userYb2SUZ8TLk
Constellation

Re: Didnt receive android 9 update (s9+)

I did not get an update and I have the US unlocked model. Model number Sm-g965ui any info on when I will be getting the update?

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usereLTcr02sl3
Constellation

Re: Didnt receive android 9 update (s9+)

Probable later in feb
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