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Constellation

Do Not Disturb not working, Whatsapp calls come through

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When I have DND mode enabled WhatsApp calls still come through. In WhatsApp settings I've selected call ringtone as "Silent". When anyone calls me and I got DND mode enabled, the device keeps continuously repeating the message notification sound.

Is this bug in the Samsung Galaxy S9 device or WhatsApp? It is extremely annoying and forces me to turn off mobile data/WIFI during important meetings and at night.

The latest update I got installed is:

G960FXXU4CSE3/G960FOXM4CSE3/G960FXXU4CSE1

 

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Samsung Moderator
Samsung Moderator

Re: Do Not Disturb not working, Whatsapp calls come through

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Thanks for reaching out. This forum is for support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: http://www.samsung.com/visitcountry


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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1 REPLY 1
Samsung Moderator
Samsung Moderator

Re: Do Not Disturb not working, Whatsapp calls come through

JUMP TO SOLUTION

Thanks for reaching out. This forum is for support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: http://www.samsung.com/visitcountry


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in original post

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