Ever since the last Samsung email update I cant receive any new email. I uninstalled it in order to get my new email but my phone insists on occasionally installing on it's on overnight while I'm sleeping so I have to uninstall all over again. I have to now use my gmail app which I do not prefer. Can anyone help me?
I would open the galaxy store app and select settings then turn off automatically update. At least you won't have to keep uninstalling it. I have no idea why the latest version is not receiving emails. Open system settings and clear the cache files in the email app. I'm not familiar with the app so I would wait for a community member or moderater for that.
Have you tried to clear the cache of your Email application and restarting your device?
Settings>Applications>Email App>Storage>Clear cache and restart your device.
I cleared cache and restarted and it didnt work. The only thing that works is clearing cache, clearing data then restarting. Then I have to reload my email all over again. I've had to do this 3 times already
Give these steps a try:
I had the same problem. I found this worked for me:
1. Go into your phone settings.
2. Go to Apps.
3. Find the e-mail app.
4. Click on Storage.
4. Clear the cache.
5. Clear the data.
6. Go back one screen and force stop the app.
You will have to reset up your email account but then it should start syncing again.
If this works, don't forget to like this post and mark it solved!