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Asteroid

Extreme lag when closing folders S9+

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When using the Samsung launcher I am experiencing extreme lag when opening and closing folders on the home screen. It's almost comical. However, when I use Nova launcher there is zero lag. I have tried clearing the cache of the samsung home screen app and clearing data and this option works for a little and then it's back. Anyone else experiencing this? 

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Astronaut

Re: Extreme lag when closing folders S9+

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I have the same problem on my brand new S9+ (3-4 weeks old), I factory reset the phone, cleaerd the cache, reinstalled all the apps and also refreshed the software but still has the same problem

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Red Giant

Re: Extreme lag when closing folders S9+

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what are the carrier, model number, and build number from the settings > about device?

have you tried it in safe mode?

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Asteroid

Re: Extreme lag when closing folders S9+

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Carrier - Sprint

Model Number - SM- G965U

Build Number - R16NW.G965USQUZARF9

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Supernova

Re: Extreme lag when closing folders S9+

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Have you tried clearing the cache of your device? 

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Asteroid

Re: Extreme lag when closing folders S9+

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I cleared the cache and data (which reset my home screen back to default) under the app Samsung Experience Home. Which helped for about 10 taps, and then it returned. It's a serious studder/glitch in the animation as the folder closes. I ran a search on Reddit and it looks like someone else has this same problem. 

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Supernova

Re: Extreme lag when closing folders S9+

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Are you having the same problem with every folder or just specific ones? 

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Asteroid

Re: Extreme lag when closing folders S9+

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Yes, once my home screen reset, I created all new folders and the glitch's returned. They are consistent when it starts happening. The folders open fluent but when you tap outside of them to close them, it's a hard studder/freeze as it closes. 

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Supernova

Re: Extreme lag when closing folders S9+

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Does this occur if your device is booted into Safe Mode?

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Asteroid

Re: Extreme lag when closing folders S9+

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I have not tried safe mode yet. However I read online that if everything is fluent in safe mode then it's most likely an installed app causing the lag. Which means I will have to go through my apps and uninstall them until it hopefully stops? Which doesn't seem viable to me since I only download from the Google play store. In that case I will just use Nova launcher. 

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Supernova

Re: Extreme lag when closing folders S9+

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That is correct, if the issue does not occur in Safe Mode then a 3rd party application is causing the issue. 

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