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Constellation

Failure to update

I origionally aquired my Samsung Galaxy S9 through T-Mobile.  We moved and essentially lost coverage so we switched to Verizon.  With T-Mobile updates were never an issue...since I switch to Verizon, update are nonexisitant.  Below are steps that I have taken and software versions. 

What am I missing??

 

Thanks in advance, Jeff

 

Steps taken:

Safemode

Factory reset

Soft reset

Software upgrade assistant

Smart Switch

Laptop software

 

Software info:

bUILD - PPR1.180610.011.G960USQS5CSEA

BASEBAND - G960USQS5CSEA

KERNEL - 4.9.112 (#2 Tue May 28)

SE FOR ANDROID STATUS - SEPF_SM-960U_9_0001 (28 May)

Servive Provider SW Version - SAOMC_SMG960U_OYN_VZW_PP_0045  4e4453042f583398

Security Patch LVL - 01 June 2019