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userDzwxOlnesG
Constellation

Favorites album missing in Gallery after Pie update

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My favorites albums is nowhere to be found after the new update. I've gone through some of my albums and the same pictures are still favorited, but i cannot find the favorites compilation albums

1 SOLUTION

Accepted Solutions
Samsung Care Ambassador

Re: Favorites album missing in Gallery after Pie update

JUMP TO SOLUTION

Hey @userDzwxOlnesG, I hope this makes your day better! To view your favorites, just swipe down from the gallery view. This will bring you your album categories. I have attached a screenshot for your reference.

 

Screenshot_20190228-085947_Gallery.jpg

 

Have a great day!

 


Best regards,
Rydah
Samsung Care Ambassador

If you've found my post to be helpful, please like the post. If my response resolved your issue, please press the "✓ Accept as Solution" button.
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13 REPLIES 13
Samsung Care Ambassador

Re: Favorites album missing in Gallery after Pie update

JUMP TO SOLUTION

Hey @userDzwxOlnesG, I hope this makes your day better! To view your favorites, just swipe down from the gallery view. This will bring you your album categories. I have attached a screenshot for your reference.

 

Screenshot_20190228-085947_Gallery.jpg

 

Have a great day!

 


Best regards,
Rydah
Samsung Care Ambassador

If you've found my post to be helpful, please like the post. If my response resolved your issue, please press the "✓ Accept as Solution" button.
Reply
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VNDK8TD
Constellation

Re: Favorites album missing in Gallery after Pie update

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Helped me. 

Thanks Rydah!

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Samsung Care Ambassador

Re: Favorites album missing in Gallery after Pie update

JUMP TO SOLUTION

Perfect! Do you mind marking this question as resolved? Just head over to my previous post and select it as solved so that anyone with the same question/issue can quickly find the answer.

 

Have a good one!

 


Best regards,
Rydah
Samsung Care Ambassador

If you've found my post to be helpful, please like the post. If my response resolved your issue, please press the "✓ Accept as Solution" button.
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userj5D5zYv9yl
Constellation

Re: Favorites album missing in Gallery after Pie update

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I'm still not understanding 😞

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usermWwUU9vGhN
Astronaut

Re: Favorites album missing in Gallery after Pie update

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Rydah,

 

Thank you so much.  I was freaking out when I couldn't find my favorites pictures.  Thank you, thank you.

 

Regards,

Paulyn

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userMYHVxOGStY
Constellation

Re: Favorites album missing in Gallery after Pie update

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Thank you Rydah!! what I went through looking for that file 😅

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user7wM1yLRPUK
Constellation

Re: Favorites album missing in Gallery after Pie update

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I tried to swipe down and my favourites still don't appear. Any other suggestions please?  

Yours desperately.

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usera5kpJVabgL
Constellation

Re: Favorites album missing in Gallery after Pie update

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I still do not have my favorites album.  I scroll down and it's not there.  Mmt other albums appear

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useritinrPWHHh
Constellation

Re: Favorites album missing in Gallery after Pie update

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This works when browsing photos in gallery. However, this capability is Not available when attaching photos to text messages. You are shown the entire, unfiltered collection tion of photos.  Seems like a major bug that this feature has been removed :-/

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