cancel
Showing results for 
Search instead for 
Did you mean: 
Jacob_Rose
Cosmic Ray

Re: Fingerprint scanner

JUMP TO SOLUTION

Yes it worked, but what I'm guessing is that since my  phone is working on something it won't turn off, the same thing happens with Spotify while I'm listening to music and the phone is on sleep it will never turn off. Either way I believe that there should be a patch to this since Im basically always using power saving mode and its consuming more power. I also believe that my brand new device should be able to be used to its full potential without any problems without having to turn on or turn off certain features just to be functional. thanks for the help though I guess Always On will have to help for now. 

Reply
Loading...
Black Hole

Re: Fingerprint scanner

JUMP TO SOLUTION

You're welcome. I will also forward your feedback accordingly. Smiley Happy 

Reply
Loading...
user9wbNbonb6K
Constellation

Re: Fingerprint scanner

JUMP TO SOLUTION

I have the same problem with my fingerprint scanner 

Reply
Loading...
Samsung Moderator
Samsung Moderator

Re: Fingerprint scanner

JUMP TO SOLUTION

Do you have Always On Display enabled or Block Accidental Touches enabled?

Reply
Loading...
Samsung Moderator
Samsung Moderator

Re: Fingerprint scanner

JUMP TO SOLUTION

Hello, Just following up to see if you still need any assistance.

Reply
Loading...