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userarahsbZ5ej
Astronaut

Fingerprint unlock not available

Hi everyone,

since last week my phone is not accepting the fingerprint unlock anymore. I go to the settings and all the biometrics unlock options there are greyed out. Anybody else had this issue? How do I enable the fingerprint unlock again?

Regards

Gert

74593557_269868210600929_7944232773542215680_n.jpg

1 REPLY 1
Samsung Moderator
Samsung Moderator

Re: Fingerprint unlock not available

Are you able to try these steps: https://www.verizonwireless.com/support/knowledge-base-216829/#:~:targetText=Navigate%3A%20Settings%...


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