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Astronaut

Fire!!

My Galaxy S9 spontaneously burst into flames yesterday.  I was able to throw it out sliding glass door before it caught my house on fire.  It was actually in flames in my back yard.  This device is extremely dangerous.  Samsung has been completely unhelpful.  It appears my only recourse will be to sue the company.

2 REPLIES 2
Astronaut

Re: Fire!!

the note 7 had the same issue with fire while charging
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Samsung Moderator
Samsung Moderator

Re: Fire!!

Hello!

 

Thank you for reaching out, I can understand doing so experiencing this symptom. I would like to look into this further for you and assist you. Could you please provide me with the model and serial number for your device along with photos of the symptom in a private message to do so? https://bit.ly/2SUXRar

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