Add my wife and I to the group of frustrated users. Choosing the "group selfie" rather than "single/solo selfie" prevents the zoom/crop. But still very annoying becuase the "group selfie" setting doesn't stick. If you forget to choose "group" when you open the selfie camera, it's back to the ugly cropping. Samsung needs to get rid of the annoying "single/solo selfie" entirely, or else give a setting to turn it off. Ugh!
I just started having this problem. Looks normal as I'm taking the picture but in gallery view everything is so zoomed you can't see a full face. Did the reset. Did not work.
Selecting group mode seems to work but why even have the single person mode option? Too close for anyone to want to use it. Please take this option out on the next update.
Anyone have a solution yet other than having to switch to group selfie?? Also having this problem and it is recent. I didn't have this problem until I had to replace my previous S9 through insurance. Very annoying. As someone else said we spend A LOT of money on these phones!
I also experienced this, but it's not a big problem in comparison with the quality of the selfie picture when NOT zoom in, it's super blurry when you take the phone far away from you, did you observe such issue as well?
Also, the MOST critical issue for S9+ camera is the error "Failed Camera" while trying to take many pictures in horizontal order in a day. I'm frustrated with Samsung right now coz there is NO permanent fix (I checked & many others have the same problem last year 2018).
The workaround is to clear cache + data + reset the phone, but how can I just do this stuff every 1 week to solve the problem? Then spend time to configure the camera again.
Did you also experience this issue?