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Samsung Moderator
Samsung Moderator

Re: Galaxy S9 Plus music apps pausing

JUMP TO SOLUTION

Hey, give this a try.

 

  1. Open the Home Menu.
  2. Select settings.
  3. Tap the My Device tab.
  4. Scroll down to Input and control settings.
  5. Expand the Smart Screen options.
  6. Tap the Smart Pause checkbox to turn off the feature.
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usernEqLpHFBJG
Constellation

Re: Galaxy S9 Plus music apps pausing

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SM-G965U1

 

Where is this setting for "smart pause"? When I go to settings ,there is no "my device" tab and searching for smart pause yields 0 results

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Samsung Moderator
Samsung Moderator

Re: Galaxy S9 Plus music apps pausing

JUMP TO SOLUTION

Can I have your full model code, baseband version, and carrier information?

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userwgqYdWWHCQ
Constellation

Re: Galaxy S9 Plus music apps pausing

JUMP TO SOLUTION

Hey,

 

I just switched back from Apple iPhone to the Samsung Galaxy s9+ only to be met by this music pausing problem. It's frustrating. I've tried almost everything. I'm considering returning it and switching back to an iPhone. I prefer Android over Apple, but this is ridiculous.

 

Model#: SM-G965U

Baseband Version: G965USQU3BRJ5

Carrier: Sprint  

 

Please fix it.

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Samsung Moderator
Samsung Moderator

Re: Galaxy S9 Plus music apps pausing

JUMP TO SOLUTION

If none of the above troubleshooting steps have fixed the issue, the next recommended action is service repair. Can you send me a private message here with your IMEI number?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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userAnC6WiYqrN
Astronaut

Re: Galaxy S9 Plus music apps pausing

JUMP TO SOLUTION

Model#: SM-G9650

Baseband Version: G9650ZCU3ARJ2

Carrier: Claro BR

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Samsung Moderator
Samsung Moderator

Re: Galaxy S9 Plus music apps pausing

JUMP TO SOLUTION

Was this device purchased in the U.S.?

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usercugk3Zggjw
Constellation

Re: Galaxy S9 Plus music apps pausing

JUMP TO SOLUTION

Bro disable all the Bixby stuff and it should work 

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userIBTkj2ZtXc
Constellation

Re: Galaxy S9 Plus music apps pausing

JUMP TO SOLUTION

Model SM-G956U

Base Version G956U5QU2ARF9

 

I have this issue with pandora, YouTube and pandora will completely close and shut down.

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Black Hole

Re: Galaxy S9 Plus music apps pausing

JUMP TO SOLUTION

@userIBTkj2ZtXc: Have you tried clearing the cache on your device?

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