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Constellation

Re: Galaxy S9+ battery deterioration after Pie Update

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Don't use phone, ok, I can do that.

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Constellation

Re: Galaxy S9+ battery deterioration after Pie Update

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We NEED BETTER ANSWERS!

 

This new update HAS RUINED my phone! The keyboard lags; my phone battery drains SO FAST and charges so stupidly slow; every time my finger goes anywhere near the home button area, it closes the app I'm in and I have to reopen it; Google Assitant pops up every dang time EVEN THOUGH IVE DISABLED IT (how do I just remove Google assistant from my home button key?); when I copy and paste, the paste option bar disappears in a flash (I figured I had to use TWO fingers to paste what I've copied, I have to press down in the text area so the paste option bar doesnt disappear and then I can select paste with my second finger); THE TIME NOW APPEARS ON THE LEFT HAND CORNER OF MY PHONE WHEN IT WAS ON THE RIGHT SIDE AND I DONT EVEN HAVE THE OPTION OF SWITCHING IT BACK?

 

I did NOT have any issues with the way my phone worked prior to this update - I didnt need to turn anything off as youd suggested and now I suddenly have too?

 

This update is so friggin frustrating!

 

DONT CHANGE THE WHOLE PHONE with these stupid updates!

 

If there are literally no way to fix any of this issues this update brought upon my phone, I'm going to have to switch to iPhone...

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Asteroid

Re: Galaxy S9+ battery deterioration after Pie Update

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when is a samsung employee coming over to my house to do all of this to my phone ... last time I checked I didnt work for samsung ... 

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Constellation

Re: Galaxy S9+ battery deterioration after Pie Update

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Should we just turn off the phone when not using it?? We should not have to take all these extra steps Samsung.

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Constellation

Re: Galaxy S9+ battery deterioration after Pie Update

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The problem is that those settings made minimal difference before the update. I used to get 2 to 3 days of battery life. Now I get 1 maybe 2.  With the recent release of the S10, I can't help but feel like this is planned obsolescence.

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Constellation

Re: Galaxy S9+ battery deterioration after Pie Update

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@SamsungQue 

<edit> Fix the drain! The phone was performing great AND in the configuration I had it in, until this upgrade

 

Furthermore apps hide when my fingers get close to the home icon and it broke a couple of apps.

 

This will be my last Samsung if NOT addressed and considering I was interested in upgrading to a note. not now

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Constellation

Re: Galaxy S9+ battery deterioration after Pie Update

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From your lips to Samsung ears! Amen brother!

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Constellation

Re: Galaxy S9+ battery deterioration after Pie Update

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if before the update we didn't have to adjust all these settings for the battery life, then why would we need to after the update. this is a bologna answer from Samsung. my phone isn't even a year old and the battery drain is crazy since the update to pie. I'll be submitting it for warranty repair since Samsung clearly broke my phone.

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Samsung Care Ambassador

Re: Galaxy S9+ battery deterioration after Pie Update

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I was running beta four  I charged the battery to 100%. Ten to eleven hours later I pick up the phone and I'm always at 94 or 95%.

T-mobile rolled out the official Android 9.0 Samsung one UI version a few days ago  I charge the battery to 100%. Seven or eight hours later I pick up the phone and I'm at 72 to 84%.

I've wiped the cache partition and factory data reset.

All the usual suspects are off. NFC, Nearby device scanning, Location sub menu options, Bluetooth, Advanced sound, All vibrations, Wi-Fi calling, Google assistant app disabled, All Google data collections are paused  just to name a few.

I see something new when I wake the phone  Samsung push service and Google play services running in the background since 12:00 midnight. They show only 0.5% battery usage. There are no other entries in the battery stats for apps running except for the usual cell standby and device idol that use about 4 mbs. So I have to wonder where did the missing 20% or 30% go. It's not much better when I'm using the phone the battery level drops a lot faster now  This is not a user setting or a poorly written 3rd party app causing the issue  

Edit

Safe Mode, charged to 100%, put the phone to sleep for Ten hours and Twenty minutes. Wake up battery level is 84%. Same two apps running in the background Google play services and Samsung push service. Used 1%. Cell Standby and device idle used  5%. I would appreciate sending this issue to the development team. Google ,Samsung, and Tmobile 

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Cosmic Ray

Re: Galaxy S9+ battery deterioration after Pie Update

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I have Sprint service, but have same issue as you.  Google and Samsung seem to be draining battery, when not in use, even though it shows only a few percentage points of usage - nothing else is running. (at least, not that we can see)  Google, Samsung, Tmobile AND Sprint: please address this.

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