Hi, I'm new to the community though I've been a Samsung owner for a while now but
I was on a Whatsapp video call, and I got a warning that my battery is low. So, I plugged in my phone and continued my call. Then my phone just died on me and I left it to charge. The charging symbol was on the phone but there wasn't any percentage or anything. Then when I came back 10 minutes later, the phone won't turn on. I've tried everything:
Power + Vol Down
Leaving it to charge for an hour, even overnight
Power + Vol up + Bixby
My phone is unresponsive. I recently bought this phone in November 2018 and I would like to send it back. However, I am leaving the country in 7 days and won't be back for like 2 months so I urgently need this problem resolved. I tried to register for a repair through a nearby Samsung repair but, the website isn't loading or gives an error when I try to complete it.
I need assistance community.
Solved! Go to Solution.
The issue is when I clicked "start repair". I was prompted to log in (though I am already logged in) and when I insert my credentials, the website says "Oops, something went wrong, please try later"
I assume that Samsung is having an issue with their website?