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Samsung Moderator
Samsung Moderator

Re: Galaxy S9 not updating

Have you tried using Smart switch the pc version to update the device?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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Samsung_fft8MXi
Astronaut

Did anyone find the solution for this? I'm having the sam...

Did anyone find the solution for this? I'm having the same issue

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user9VLCqUup6L
Constellation

Re: Galaxy S9 not updating

I'm having the same problem.  I think @samsung just needs to admit the have a faulty device.  My next step is to contact the Ohio Attorney General with the printouts of this thread...

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userDTZKRG0m4g
Constellation

Re: Galaxy S9 not updating

My phone is also refusing to update. Not sure if it's all related, but I've also been experiencing a lot of other issues with this model:

 

- Random restarts

- Home and Recent Apps buttons disappear

- Losing pictures after those random restarts I mentioned

- Freezing randomly for about 30 seconds

- Application Not Responding warning for System UI

Screenshot_20191015-075649_Chrome Beta.jpg

Buttons disappeared literally as I typed message...

 

Anyways, I hope there is some resolution to this that doesn't involve having to replace the phone.

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Samsung Moderator
Samsung Moderator

Re: Galaxy S9 not updating

@userDTZKRG0m4g Have you tried clearing the cache partition or updating using Smart Switch? It is very likely the issues you are experiencing are due to software.

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usery2xK7SGsZr
Astronaut

Re: Galaxy S9 not updating

I had the same problem.   For me, it turns out that my hard drive was at 99% full!  I deleted a few apps, got down to 97% full, and then the update was completely successful. 

Hope this helps. 

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Tijauni
Constellation

Re: Galaxy S9 not updating

I recently bought a refurbished phone and when i got it realized that is was both a verizon phone and running android 8.0.0. I have tried everything to get the pie update to no avail. Can i get any help?

 

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Chriscancu
Constellation

Re: Galaxy S9 not updating

Samfirm

Download your models update.

Install Samsung USB drivers.

Install Odin

Reboot. Hold power and volume down.

Boots phone to native Odin.

Flash from your PC via USB.

Quick searches can fill in the blanks.

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Ichamel
Cosmic Ray

Re: Galaxy S9 not updating

Samsung Smart Switch works. You need to have the app along with downloading it to your computer

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