Thanks for reaching out. This forum is for support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: http://www.samsung.com/visitcountry
i didnt any android update yet . i tryed using smart swich but not got luck.
my phone region is UAE bt now im living in defferent region and use differnt carrier.
any one can explane why this happaning?