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Beppy101
Constellation

Re: Galaxy S9 not updating

I'm having the same issue. Can you help? On android 8.0.0. Feb 2018 patch.

 

Model: SM-G960U

Baseband version: G960USQU1ARBG

Service provider: straight talk

The phone is verizon based.

@SamsungAdam 

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userJEAWdJRlbl
Constellation

Re: Galaxy S9 not updating

I'm having the same problem

 

SM-N960U.  

 

N960USQS1ARJA

 

Service provider SW ver.
SAOMC_SM-N960U_OYN_ATT_OO_0036
24c56d78ea0c7ece
ATT/ATT/ATT

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userm6yMnOzY8p
Astronaut

Re: Galaxy S9 not updating

hi i have same problem my last update is from september 2018 and my s9 plus cant find any update since that. did you found any solution or do you know what i have to do? 

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Samsung Care Ambassador

Re: Galaxy S9 not updating

There is an app called smart switch. You can try updating through that. 

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NattieLex
Constellation

Re: Galaxy S9 not updating

Smart switch keeps  saying phone is up to date. Doesn't get updates though Smart switch 

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user2x8YoXoMCz
Astronaut

Re: Galaxy S9 not updating

Same here tried every single thing even factory reset still didnt help.

No reply from samsung to solve our problems

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Samsung Moderator
Samsung Moderator

Re: Galaxy S9 not updating

Have you reached out to your carrier regarding this yet?

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userv7ZINocmoQ
Astronaut

Re: Galaxy S9 not updating

i didnt any android update yet . i tryed using smart swich but not got luck.

 

my phone region is UAE bt now im living in defferent region and use differnt carrier. 

 

any one can explane why this happaning?

 

 

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user1ytHJYVoJ1
Constellation

Re: Galaxy S9 not updating

Same here... Even I didn't get the update..
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Samsung Moderator
Samsung Moderator

Re: Galaxy S9 not updating

Can I please get your full model number, baseband version, and service provider?

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