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user5EFIeiveRx
Asteroid

Galaxy S9 one ui battery drain while using messaging app. NEED FIX

JUMP TO SOLUTION

One ui was pushed several weeks back to S9. Recently battery has been a big issue.

1. Rapid draining when battery hits about 15 percent

2. The Samsung messages app is using an unreasonable amount of battery. See screenshots from different days. In one case it used almost 18 percent despite having been active only a couple of minutes.

 

Samsung please release a fix for this issue

1 SOLUTION

Accepted Solutions
Samsung Moderator
Samsung Moderator

Re: Galaxy S9 one ui battery drain while using messaging app. NEED FIX

JUMP TO SOLUTION

We would recommend repairs. Can you provide me your full model number and IMEI in a private message here?

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20 REPLIES 20
Samsung Moderator
Samsung Moderator

Galaxy S9 one ui battery drain while using messaging app. NEED FIX

JUMP TO SOLUTION

Have you tried optimizing the apps so they aren't running in the background?

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user5EFIeiveRx
Asteroid

Galaxy S9 one ui battery drain while using messaging app. NEED FIX

JUMP TO SOLUTION

I have. Since Samsung messages is a native app its grayed out and cannot be optimized

See screenshot

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Samsung Moderator
Samsung Moderator

Galaxy S9 one ui battery drain while using messaging app. NEED FIX

JUMP TO SOLUTION

Do you have the adaptive battery setting turned on?

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Samsung Moderator
Samsung Moderator

Re: Galaxy S9 one ui battery drain while using messaging app. NEED FIX

JUMP TO SOLUTION

Does this happen if your device is in safe mode?

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user5EFIeiveRx
Asteroid

Re: Galaxy S9 one ui battery drain while using messaging app. NEED FIX

JUMP TO SOLUTION
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user5EFIeiveRx
Asteroid

Re: Galaxy S9 one ui battery drain while using messaging app. NEED FIX

JUMP TO SOLUTION

This is what I saw during safe mode half hour back

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user5EFIeiveRx
Asteroid

Re: Galaxy S9 one ui battery drain while using messaging app. NEED FIX

JUMP TO SOLUTION

Issue continues to happen any day I use the messages app... quite frustrating

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Samsung Moderator
Samsung Moderator

Re: Galaxy S9 one ui battery drain while using messaging app. NEED FIX

JUMP TO SOLUTION

We would recommend repairs. Can you provide me your full model number and IMEI in a private message here?

Reply
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uservQGvTJiL8O
Constellation

Re: Galaxy S9 one ui battery drain while using messaging app. NEED FIX

JUMP TO SOLUTION

My battery on my S9 is draining so fast that I have to keep a charger in the car. One UI is the cause, according to my Battery usage. I use my phone for work and this is really causing problems. I've read all these "fixes" and there really doesn't seem to be a good solution. I just went from 40% to 16% in about a half hour. Please fix this!! 

 

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