07-23-2019 12:46 PM
Hello!
I just noticed that the my front facing camera was looking very grainy. I checked the settings and I realized that now no longer have the 8mp option. I can chose is only 5.2 mp.
Anyone else having this problem? how can I fixed it?
(when I switched to back camera mode and I go to camera settings, I see that my front camera is in “8 MP (4:3).” But when I switch to front facing mode,and I go to camera settings, it shows that my front camera is in “4:3 (5.2 MP). )
Thanks.
Solved! Go to Solution.
07-24-2019 05:32 AM - edited 07-24-2019 05:32 AM
When you switch the the front facing camera you'll notice there are 2 modes. The single person mode and the wide angle mode. If you switch it to the wide angle and then look at the settings you'll see that the resolution is back to 8mp. I hope that helps.
07-23-2019 01:39 PM
Hey there,
Are you using the stock camera app that came pre-downloaded on the device? Have you tried resetting the settings in the camera app?
07-23-2019 10:49 PM
Hello!
Yes I use app, which was on my device ( samsung app). I tried to resetting the settings, but nothing...
07-24-2019 12:12 PM
Have you tried testing your device in safe mode to see if the same symptoms still appear?
07-24-2019 12:53 PM
yes I tried, and there is the same problem.
07-24-2019 05:32 AM - edited 07-24-2019 05:32 AM
When you switch the the front facing camera you'll notice there are 2 modes. The single person mode and the wide angle mode. If you switch it to the wide angle and then look at the settings you'll see that the resolution is back to 8mp. I hope that helps.
07-24-2019 01:05 PM
Hello !
Super, Thanks
And can I fix this mode (automatically select angel mode) or I need to select manually?