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prmdbrl
Asteroid

Galaxy s9 moisture detected wont go away

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S9 moisture detected notification is killing me. Never exposed the device on water or any liquid. Any suggestions please.

1 SOLUTION

Accepted Solutions
Supernova

Re: Galaxy s9 moisture detected wont go away

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If shaking the device and blowing into the charging port does not work and the notification still occurs in Safe Mode the device would require service repairs. 

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159 REPLIES 159
Supernova

Re: Galaxy s9 moisture detected wont go away

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Does this occur if the device is booted in Safe Mode? 

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prmdbrl
Asteroid

Re: Galaxy s9 moisture detected wont go away

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Tried in safe mode but still showing 

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Supernova

Re: Galaxy s9 moisture detected wont go away

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If shaking the device and blowing into the charging port does not work and the notification still occurs in Safe Mode the device would require service repairs. 

View solution in original post

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userVgvQzAtJNf
Asteroid

Re: Galaxy s9 moisture detected wont go away

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This reply isn't a solution. In the video attached you can find the solution. This is a bug, not a problem tmthat required repair.

 

 

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usertSSMpA21Tb
Constellation

Re: Galaxy s9 moisture detected wont go away

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What video? 

Having same problem. Tech @ tmobile store has same problem & doesn't have solution. 

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user4EAsoP7Xlg
Astronaut

Re: Galaxy s9 moisture detected wont go away

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did you get a link to a video?

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T3NC4RS
Astronaut

Re: Galaxy s9 moisture detected wont go away

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I am having the same issue, cant find link to the video, can you send me the link as well?

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useromi2BWocGx
Astronaut

Re: Galaxy s9 moisture detected wont go away

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I tried the drying steps and the reboot steps with no luck. I then decided to power down the phone and use a Non-Samsung smart charger and cable to see if it would charge. It was able to charge the phone.  After about 20 minutes or so I disconnected from the charger and powered up the phone. The moisture detected error went away!  Not sure if this will work for everyone but figured I would share what worked for me. 

 

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user4EAsoP7Xlg
Astronaut

Re: Galaxy s9 moisture detected wont go away

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I agree.  It is a bug.  I keep getting this message and my phone is never near moisture....

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