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userPTbEf1RXw3
Constellation

Re: Galaxy s9 rear camera glass broken

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Me too. Glass broke as a small hole over the 2x lens. Noticed it when I tried to use that lens. Focused fine on 1x, but even after removing the shards of glass over the 2x lens, it won't focus with that lens.

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Mom_seven7
Constellation

Re: Galaxy s9 rear camera glass broken

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Me too 12 day old! the glass over the camera is shattered. I'm so mad I bought this flawed phone!

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Texafornia249
Astronaut

Re: Galaxy s9 rear camera glass broken

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So this is a disappointing thread to read. I have the same issue with my camera as well. Small circular hole over the second camera. I noticed it this evening upon arriving to work. I am completely bummed as I have only had the phone for about 3 weeks. I had a Note 5 prior to the this phone and I swear that was the phone that kept on giving. I currently have my phone in a protective case with a drop rating of 10ft made by Speck. I have an appointment to have the lens replaced with Ubreakifix in the morning. This is an obvious defect with the phone. I take good care of my phones...as you can see....Note 5...old as dirt. It would be nice if they acknowledged the flaw with the product...but I am sure they won't the phone will be obsolete in a few months anyways. Smiley Indifferent

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userhecy6tpmkr
Constellation

Re: Galaxy s9 rear camera glass broken

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Exact same with my phone as well.  Not sure how it happened.  I never dropped it

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userDEqoZ8hEcV
Constellation

Re: Galaxy s9 rear camera glass broken

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Same new phone 3days old camera screen cracked. 

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userhgWhKjLD2a
Constellation

Re: Galaxy s9 rear camera glass broken

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I have had the same issue i belive it cracked under the heat. Samsung have been useless in the situation but my network operator is replacing free of charge as they have had 6 with the same issue this week. Im so annoyed i will be complaining to watchdog i hope the rest of you do the same 

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uservQiEZMSrvg
Constellation

Re: Galaxy s9 rear camera glass broken

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Who is your network operator?

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userhgWhKjLD2a
Constellation

Re: Galaxy s9 rear camera glass broken

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Ee
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usersmaEytuvkA
Astronaut

Re: Galaxy s9 rear camera glass broken

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Same.problem. bought phone in Spain..Now in Paris. Ready to throw my S9+ in the Seine!

 

Have had 2 x S5  2 x A9  2 x S7  1 x J7 and never a problem.  Has anyone had luck with the Amazon replacement kits?

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user5G7B7MFzy5
Constellation

Re: Galaxy s9 rear camera glass broken

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I'm not sure whether to be glad about others having the same issue as I do or not.  I have the same story.  I've had the phone for about 2 weeks.  On Saturday, I looked at the camera on the back and it was cracked!  Again, I never came close to dropping it, I have a Spigen Hybrid Armor case on it, where the case sticks out over the camera area and I keep it in my pants pocket with nothing else in the pocket.  I'm not sure what else we can do, though.

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