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Cgarcia817
Constellation

Glitches

Does anyone else have issues with the screen glitching when your scrolling websites, or apps? I hate this phone I loved my note but got the s9 after they took my note 7 away twice. When I got this one it's been the worse phone ever.

1 REPLY 1
Samsung Moderator
Samsung Moderator

Re: Glitches

Try clearing the cache of the phone and let me know if this helps.

 

Turn off the device.
Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
When the Android logo displays, release all three keys.
An ‘Installing system update’ message will show for 30 – 60 seconds before the Android system recovery menu options appear.
Press the Volume down key several times to highlight wipe cache partition.
Press Power key to select.
Press the Volume down key to highlight yes, them and press the Power key to select.
When the wipe cache partition is complete, Reboot system now is highlighted.
Press the Power key to restart the device.

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