I have been waiting on your email or contact. My account is compromised, I missed this notification. I just had all the same problems, it's the phone they hacked into and installed apps and to remote control my phone. I don't know what else to do. Can you help in any way?
This has also happened to me. I went into Verizon and spoke to the tech guy for like 2.5 hours. he said he has never seen anything like it. it changed my operating system back to an old version and deleted 12 yrs worth of emails and pictures. Help