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Samsung_JEi97XG
Astronaut

Help

Why do my pics do that? When I'm looking in my gallery they look perfect but when I go to sit on a certain picture it comes up with that weird stuff on it

2 REPLIES 2
Comet

Re: Help

I'm not sure what you're describing here. If you mean when you tab on one of the thumbnail pictures, the full-screen version has the semi-transparent black bars at the top and bottom containing control icons, if you tap the picture they should disappear, and will remain hidden as you scroll through your photos. Or is it something else you're seeing? If it is, please post a screenshot (press the power and volume down buttons at the same time to capture then attach in a post here from the mobile app).

Dan
Galaxy S9 SM-G960U on Xfinity Mobile + Gear S2 Classic
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Samsung Moderator
Samsung Moderator

Re: Help

Can you send me a picture of the symptom you are experiencing?

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