cancel
Showing results for 
Search instead for 
Did you mean: 
userrdVmDhw7PA
Astronaut

How to get into my secure folder after i did what it told me to do when i hit forgot password and it

3 REPLIES 3
Samsung Moderator
Samsung Moderator

Re: How to get into my secure folder after i did what it told me to do when i hit forgot password...

I am sorry to hear of your frustrations! What happened when you selected "Forgot Password"?

Reply
Loading...
Samsung_rT6bUzh
Astronaut

Re: How to get into my secure folder after i did what it told me to do when i ..

I'm selling my phone and want to remove my password

Reply
Loading...
Samsung Moderator
Samsung Moderator

Re: How to get into my secure folder after i did what it told me to do when i ..

You only need to complete a factory reset. Once you do this, power the phone off. 

 

https://www.samsung.com/us/support/answer/ANS00062029/

Reply
Loading...