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userthhv2eA0SO
Constellation

Issue with bluetooth car radio and ringing

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So my phone (S9+) recently updated (3/12/19 1230am) I'm traveling and use my phone with android auto to navigate but after this update when my husband called the car kept playing the incoming call tone even after I answered the call I stopped disconnected my phone turned off any bluetooth... it didn't stop... I shut the car off... it didn't stop... I open my driver door which shuts off the radio I shut the door start the car AND ITS STILL RINGING I don't have this problem unless it's my phone (tested with iPhone) and only after this update 

 

Any help? 

1 SOLUTION

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userthhv2eA0SO
Constellation

Re: Issue with bluetooth car radio and ringing

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20190323_114930.jpg

Found the solution after hours of searching 

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177 REPLIES 177
userCrDS3K9iZz
Constellation

Re: Issue with bluetooth car radio and ringing

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Bende internet üzerinden radyo dinle sitelerinde takılırken sorun yaşıyorum. Neden oluyor aceba 

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userthhv2eA0SO
Constellation

Re: Issue with bluetooth car radio and ringing

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What? 

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userthhv2eA0SO
Constellation

Re: Issue with bluetooth car radio and ringing

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20190323_114930.jpg

Found the solution after hours of searching 

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Ricky408
Asteroid

Note 9 car bluetooth pairing issue

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My Note 9 is having problems pairing with my car (Prius) bluetooth.  Once paired, it is connected for call audio but not media audio. I tried reconnecting and the same issue comes up. I deleted my phone from my car bluetooth and reconnected but still the same issue. After a few more attempts, the phone struggles to stay connected even for call audio. I thought these bluetooth connectivity issues were already addressed since they were reported by Note 8 and Galaxy S9 users.

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Samsung Moderator
Samsung Moderator

Re: Note 9 car bluetooth pairing issue

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Hello @Ricky408, give this a shot; 

Settings>Apps>Click on the three dots at the top right corner>Show system Apps>Device Maintenance>Storage> Clear Cache/Data

Settings>Apps>Click on the three dots at the top right corner>Show system Apps>Phone (All 3)>Storage> Clear Cache/Data

Settings>Apps>Click on the three dots at the top right corner>Show system Apps>Bluetooth>Storage> Clear Cache/Data

what year was the car manufactured? 

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Highlighted
Ricky408
Asteroid

Re: Note 9 car bluetooth pairing issue

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Hey @SamsungJace, I tried this and it still doesn't work. It pairs and initially it'll say it's paired for both calls and media but then a few seconds later the media audio is disconnected and if you try swiping to turn it, nothing happens.

 

My vehicle is a 2010 Prius.

 

Thanks. 

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Samsung Moderator
Samsung Moderator

Re: Note 9 car bluetooth pairing issue

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@Ricky408 Please send us a private message so that we can get some more details: Private Message Link

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userwAh2MA5PRD
Constellation

Re: Note 9 car bluetooth pairing issue

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Same issue for me, even after a Garmin's software update!!!

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Stevessvt
Asteroid

Re: Note 9 car bluetooth pairing issue

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Give up. It's futile. I've moved on and purchased another device that works as it should. This will never be fixed.
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