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Samsung Care Ambassador

Re: Note 9 car bluetooth pairing issue

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@Ricky408 wrote:

Hey @SamsungJace, I tried this and it still doesn't work. It pairs and initially it'll say it's paired for both calls and media but then a few seconds later the media audio is disconnected and if you try swiping to turn it, nothing happens.

 

My vehicle is a 2010 Prius.

 

Thanks. 


this kind of symptom seems like your car bluetooth is already connected to one of your devices already. If you connect to a bluetooth device and media audio disconnected after a few seconds it means that the bluetooth device already connected to one other device. If a bluetooth speaker connected to two devices one or the other connects to either media or call audio. make sure no other devices connected to your car bluetooth. It has to be disconnected to all bluetooth sources because what it happen is that your car bluetooth, when you make a call, it will switch back and forth to other devices for calls it has a lot of interference. If your phone only connects to one audio output means the speaker is already connected to another bluetooth source.

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userb0ujVGjXai
Asteroid

Re: Note 9 car bluetooth pairing issue

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My phone and car doing the same thing with note 9.

 

 

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userb0ujVGjXai
Asteroid

Re: Note 9 car bluetooth pairing issue

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My phone and car doing the same thing with note 9. Please help!!

 

 

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userCTAblpbzBW
Constellation

Re: Note 9 car bluetooth pairing issue

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Mine was doing the same. Go to the Bluetooth connections and turn off the message pairing. Phone will sync and operate like it should.

 

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userb0ujVGjXai
Asteroid

Re: Note 9 car bluetooth pairing issue

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Please to me where to find messaging pair on my Note 9.My bluetooth keeps disconnecting..

 

Thank you for your help!

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userb0ujVGjXai
Asteroid

Re: Note 9 car bluetooth pairing issue

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userOkBkvAdGR0
Constellation

Re: Note 9 car bluetooth pairing issue

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I'm having the same issue with my note 9 and my 2012 Rx450h. It will connect for phone calls but within seconds the media pairing goes away.

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Sean28
Constellation

Re: Note 9 car bluetooth pairing issue

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I had the same issue with the note 9 and Bluetooth in my escalade  I went ahead and cleared the storage caches as someone had indicated earlier but what really worked for me was to go into Bluetooth from the settings communications menu and then click on the three dots in the upper right corner  From there I selected advanced and then turned on the dual audio.  At that point I was prompted to disable the media volume sync which I did by selecting ok and then the Bluetooth worked fine . I still kept the contact access . 

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Samsung Moderator
Samsung Moderator

Re: Note 9 car bluetooth pairing issue

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Hey guys, can you all provide the following information:

 

Model code of Phone: (This can be found under About Device in the settings)

Baseband Version:

Carrier:

Model of Radio:

Make/Model of Car:

 

We are currently looking into this and will report back once we have more information. Thanks!


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J C
Cosmic Ray

Re: Note 9 car bluetooth pairing issue

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Note 9

2014 Chevy equinox

Baseband  N960USQS1ARH6

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