I resolved my issue in my VW by replacing the stock head unit with an aftermarket. There was a TSB for the stock unit saying an update was needed to resolve bluetooth connectivity issues but it was as much to pay the dealer to perform that update as it was to just get a nicer aftermarket head unit.
It still happens on occasion in my Ram. Not sure if I should be blaming Ram or Samsung for it since it's intermittent and that head unit in the Ram has a bunch of other unrelated issues. I would consider replacing it as well but its integrated into all the other functions of the truck, like brake controller, HVAC, steering wheel and seat heat, etc.
I have the same issue but I also have an issue when someone calls me I cant answer and it keeps ringing until I stop turn off car for 4 min and open my door. I called Chevy they said it was a Samsung issue. Please please fix it I cant charge my phone it does the same thing even if my bluetooth is off.
Hey guys, I'm tagging a few of you that I need one more piece of information from. Our specialists have responded and directly requested the baseband versions that we're seeing this happen with. If you are new to the thread, be sure to provide us with the model code of the phone, your baseband version, carrier, and the car/radio model information. Thanks!
Need Baseband Version information from: