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userNJ7HXpGaTO
Constellation

Re: Note 9 car bluetooth pairing issue

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I resolved my issue in my VW by replacing the stock head unit with an aftermarket.  There was a TSB for the stock unit saying an update was needed to resolve bluetooth connectivity issues but it was as much to pay the dealer to perform that update as it was to just get a nicer aftermarket head unit.

 

It still happens on occasion in my Ram.  Not sure if I should be blaming Ram or Samsung for it since it's intermittent and that head unit in the Ram has a bunch of other unrelated issues.  I would consider replacing it as well but its integrated into all the other functions of the truck, like brake controller, HVAC, steering wheel and seat heat, etc.

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userA8fon8kwyQ
Astronaut

Re: Note 9 car bluetooth pairing issue

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Tried that and it did not work. BMW 328i 2013.

4 Motos connected over the years flawlessly.

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user4XBgqdgLPB
Constellation

Re: Note 9 car bluetooth pairing issue

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I have the same issue but I also have an issue when someone calls me I cant answer and it keeps ringing until I stop turn off car for 4 min and open my door.  I called Chevy they said it was a Samsung issue. Please please fix it I cant charge my phone it does the same thing even if my bluetooth is off. 

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userPaKxrJ8cxK
Constellation

Re: Note 9 car bluetooth pairing issue

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Thank you so much for posting this!
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userTdgxlcDqww
Constellation

Re: Note 9 car bluetooth pairing issue

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I have a 2016 Rogue and this did not help my issues.  What else can I do to get my bluetooth to work in my vehicle?  It connects to my verizon jetpack with no problems. 

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useryTFJHGyF4H
Constellation

Re: Note 9 car bluetooth pairing issue

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Hi, I just got my Note 9, having same problem to connect Renault R-link. Connection keep on and off for every few seconds

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Highlighted
jnyc10306
Constellation

Re: Note 9 car bluetooth pairing issue

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Turn off wifi while you drive. !

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user0BXr75Lody
Constellation

Re: Note 9 car bluetooth pairing issue

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Wifi is off while I am driving,  so this does not resolve the issue. Thank though Smiley Happy

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user3zB9PmC4zK
Constellation

Re: Note 9 car bluetooth pairing issue

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Wow did that actually work for you ?  

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Samsung Moderator
Samsung Moderator

Re: Note 9 car bluetooth pairing issue

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Hey guys, I'm tagging a few of you that I need one more piece of information from. Our specialists have responded and directly requested the baseband versions that we're seeing this happen with. If you are new to the thread, be sure to provide us with the model code of the phone, your baseband version, carrier, and the car/radio model information. Thanks!

 

Need Baseband Version information from:

 

@userXT8D9EgJ7x

@userkJsQDtphI7

@useryTFJHGyF4H

@userIp01ygLlYA

@Talisman

@user0KRg87svV3


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
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