I have a Cricket branded Samsung Galaxy S9. My phone has not yet received the Android 9 One UI update, and it has been about four months (3/4/2019) since Cricket officially pushed the update to its Samsung devices. Whenever I check for updates, it gives me the same message, that my software is up to date. When and How can I get this update? Thanks.
@Samsung_qSvTwtf Thanks for your inquiry. Once available, updates are released to Carriers and thereafter, it is at the Carriers discretion to release the update to customers. Since updates are released by Carriers in waves, we’re unable to determine when your device will receive an update. We appreciate your loyalty.