cancel
Showing results for 
Search instead for 
Did you mean: 
Striker0394
Asteroid

It is July and I have not received One Ui update for the Galaxy S9

I have a Cricket branded Samsung Galaxy S9. My phone has not yet received the Android 9 One UI update, and it has been about four months (3/4/2019) since Cricket officially pushed the update to its Samsung devices. Whenever I check for updates, it gives me the same message, that my software is up to date. When and How can I get this update? Thanks.

4 REPLIES 4
DaSpeckGod
Constellation

Had the same problem till a couple days ago. I would just...

Had the same problem till a couple days ago. I would just go to settings and check every day in software update

Reply
Loading...
Samsung_qSvTwtf
Astronaut

Having the same problem for straight talk

Having the same problem for straight talk

Reply
Loading...
Samsung Moderator
Samsung Moderator

Re: Having the same problem for straight talk

@Samsung_qSvTwtf  Thanks for your inquiry. Once available, updates are released to Carriers and thereafter, it is at the Carriers discretion to release the update to customers. Since updates are released by Carriers in waves, we’re unable to determine when your device will receive an update. We appreciate your loyalty.

Reply
Loading...
Striker0394
Asteroid

@SamsungQue Thank you for the information.

@SamsungQue

Thank you for the information.

Reply
Loading...