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Constellation

Lock on Notes

So I locked a note and when I went to unlock it, I entered my samsung account password but it said it wasnt correct. So what password is it? I don't remember creating one specifically for notes. If it's not my account password how can I access it?

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Asteroid

Re: Lock on Notes

There is a separate password from your samsung account in Notes. For simplicity I made mine the same as my Samsung Account, then turned on Fingerprint unlock. But if you can't remember it, then sorry to say it will remain locked.
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Samsung Care Ambassador

Re: Lock on Notes

Hey, 

@userM7AmRbxbbg

There is a way to set up a new unlock code for our locked notes.

Open Samsung Notes. Tap on the 3 horizontal bars at the top left corner. On the menu that opens select the notes settings menu icon at the top right corner of the page.

Once the settings menu is open select Lock Notes. On the menu that opens select Change Password. On the new page Select Reset Password.

This will take you into your Samsung account. Use your Samsung account credentials to sign in. Follow the instructions to enter the new password.

Best regards, 

CLF Screenshot_20200710-081022_Samsung Notes.jpg

 

Screenshot_20200710-081030_Samsung Notes.jpg

 

Screenshot_20200710-082737_Samsung Notes.jpg

 

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