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Asteroid

Lost spell check after upgrade to Android Q

Hi

i have a S9+ i upgrade to  android 10/Q i have lost the abbiilty to spell on any app  prodiictive  not working  i am a loss im not rhe great at rhe best of times 

All the setting on the phone  looks all nlikenit working  but simply not . 

Please help

15 REPLIES 15
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Samsung Moderator
Samsung Moderator

Re: Lost spell check after upgrade to Android Q

Have you tried wiping the cache partition on your device? Are you experiencing these symptoms with all apps or specific apps?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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Asteroid

Re: Lost spell check after upgrade to Android Q

Hi thanks for relply  how to clear cache. 

Its on every  app on the phone 

Grammar not working  either. 

 

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Samsung Moderator
Samsung Moderator

Re: Lost spell check after upgrade to Android Q

Give these steps a try: 

 

1.    Turn off the device.
2.    Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
3.    When the Android logo displays, release all three keys.
4.    An 'Installing system update' message will show for 30 - 60 seconds before the Android system recovery menu options appear.
5.    Press the Volume down key several times to highlight wipe cache partition.
6.    Press the Power key to select.
7.    Press the Volume down key to highlight yes, them and press the Power key to select.
8.    When the wipe cache partition is complete, Reboot system now is highlighted.
9.    Press the Power key to restart the device.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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Asteroid

Re: Lost spell check after upgrade to Android Q

This wont lose anybof my data and apps will it? 

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Samsung Moderator
Samsung Moderator

Re: Lost spell check after upgrade to Android Q

No, it won't lose your data or apps. The system cache partition stores temporary system data. It's supposed to allow the system to access apps more quickly and efficiently, but sometimes things get cluttered and outdated, so a periodic cache clearing can help make the system run more smoothly.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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Asteroid

Re: Lost spell check after upgrade to Android Q

I have now done the wipe still nothing.

 

Does not work on ant app email/browsers Samsung and chrome. Or in Gmail app. What's app and other 

but was all working before the upgrade but not now 🤨🤔😒

 

 

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Samsung Moderator
Samsung Moderator

Re: Lost spell check after upgrade to Android Q

The next step would be a factory reset. You can also take the phone to any uBreakiFix location for an evaluation. https://www.samsung.com/us/support/ubreakifix/ Be sure to do a complete backup before proceeding with either option.



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



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Asteroid

Re: Lost spell check after upgrade to Android Q

This is not very good you send out  a fault thr major affects the use the phone.   I didnt reall have a choice not to upgrade.  

Also im in the UK  so what the point of you break it link

 

Not happy  yes upgrqdes do go wrong put a soulution  is  usally avalible 

 This seems a major issue that is has affect every app on this phone. 

 Is there any way of going back tonthe previous version.. ? 

 Chris H

In England

UK

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Constellation

Re: Lost spell check after upgrade to Android Q

Hi,

 

I got exactly same issue with my g9 

More of this: same spell check languages not working across all keyboards: Samsung/Google ....

And other do works

Cashe wiping didn't resolve the issue and phone wiping is too agressive

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